Title
Improving Government Interoperability: A capability framework for government managers
Author
Theresa A. Pardo, Center for Technology in Government, University at Albany, SUNY, and G. Brian Burke, Center for Technology in Government, University at Albany, SUNY
Date
12/15/2008
(Original Publish Date: 10/7/2008)
(Original Publish Date: 10/7/2008)
Abstract
In their provocative essay, "Wicked Problems, Knowledge Challenges, and Collaborative Capacity Builders in Network Settings", Edward Weber and Anne Khademian discuss the value of networks for dealing with unstructured, crosscutting, relentless problems (Weber 2008). These problems are unstructured in that little consensus exists about how to define them, cause and effect are unclear, and attempts to solve them often cause them to morph into different problems. "Wicked Problems" are associated with multiple diverse stakeholders, high levels of interdependence, competing values, and social and political complexity. To top it off, while they can sometimes be ameliorated, they are never fully resolved. Among other challenges, such problems present enormous ongoing demands for information and knowledge.
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